Undergraduate Catalog 2012-13
HCM 220 Quality Management in Health Care
Focuses on how to operate and manage a health care organization with the specific purpose of improving the operational efficiencies and the quality of patient care. Students will become familiar with the intricacies of managing different types of health care organizations. The course will evaluate how management techniques impact the quality of patient care, the role of governance and the key issues in managing support services. The course will also examine quality management, in both private practices and hospital settings; organization relationships; materials management and supplies; facilities planning; and human resource management, including collective bargaining, relationships among patients, physicians, and other health care employees. Prerequisites: EN 102 and HCM 110. Liberal Arts Core/University Requirements Designation: WI. (3)
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